Dear Member,
Our new look and feature filled golf operation system will be available for practice from 31/10/2024 – 4/11/2024. Club management and staff have commenced training on the new system. This new ‘MiClub’ Online golf system is in use by over 640 clubs in Australia including, Royal Sydney GC, Riverside Oaks GC, Castle Hill GC, and Muirfield GC.
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1. Logging on
Your username is your member number and your new temporary password is currently set to your birth day and month (e.g. “0705” for 7 May). Please contact the club if you have any problems with the initial login. Once logged on you will be prompted to change your password. Your new password must be a minimum of 7 characters including 1 lowercase letter, 1 uppercase letter, 1 number and 1 special character and cannot contain your username/member number. This password format is essential for the Club to provide a secure system for our users.
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If you experience any trouble logging in to the new portal, please contact the Club office ASAP.
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2. Update your details
When you first login please update your member details. In particular phone numbers and email address. This will greatly assist the club in keeping all members information up to date.Members will have the ability to search each other in the “Members Directory”, however all infomration is kept private unless a member opts to show their contact details.
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3. Members page
Once logged onto the site you will be taken to your own personal welcome page. The home page will have ‘posts’ which you can view to see how some features work e.g. playing partners list.On this page you will see your contact details, a link to your golf bookings, golf competition results, a playing partner’s setup instructional post and a general Club notice board. From this screen you will also be able to navigate around the complete site including many pages which are only available to members of the club.
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Members will also have access to a ‘My Information’ page which gives members access to live competition leaderboards, past competition results as well as ‘MiStats’ which tracks the performance of each member in competition play. This feature will display the members best and worst holes as well as birdie, par and bogey percentages.
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4. New Online Timesheet System
Once logged in, navigate to the Timesheets area by clicking on ‘Bookings’ which will appear in the accordion menu on the left or via the ‘Members’ drop down option at the top.Practice timesheets are available on the new member’s online booking facility from 31/10/2024 – 4/11/2024. These practice timesheets exist for practice bookings only.
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Please be aware that the first timesheet with the new system will be for Wednesday 13/11/2024. This timesheet will open for bookings on 5/11/2024 at 5pm on the clubhouse kiosks and 8pm online in the new members portal.
Timesheets exist for every day, please be sure to book, to avoid disappointment. Any course closures and or fixtures changes will be updated on the website.
Similar to making a booking, members can also delete their booking by selecting the red cross next to their name on the timesheet. It will remain the members responsibility to delete themselves for anytime timesheet as soon as they are aware that they are unable to play.
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5. Timesheet Changeover Period
Timesheets up until 12/11/2024 will be booked via the existing system / method.Timesheets from 13/11/2024 onwards will be booked and processed via the new MiClub system.
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6. Reminder Emails
Once active, the new live booking system will automatically send email reminders 48 hours prior to any golf booking. If you cannot play at this booked time, please remove yourself ASAP to allow an opportunity for another member to play.
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With the implementation of the MiClub golf system we will also see the introduction of the MiScore App.
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The MiScore app is now available for use for members. The Club has purchased a club subscription that allows members to use the MiScore app at the club at no charge. The MiScore app is available for use in both competition and social play. Please note that should you wish to use the MiScore app at other courses, then a user subscription would need to be purchased.
The MiScore app offers a number of features including:
- Scoring as a club member or registered visiting player in authorised club competitions
- Score social rounds at over 500 Australian golf courses.
- Measure distance with the interactive GPS map at any registered venue.
- Monitor pace of play with the MiScore round timer View live competition leaderboards
- Track player statistics from competition events
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8. Additional Notes
- You may have the old booking system book marked / saved on your browser. Ensure you delete it and book mark / save the new system.
- When you login for the first time, please update your password and save it or make note of it. (It is required to be a minimum or seven characters with a combination of at least one lower case letter, one upper case letter, one number, one symbol, and cannot contain your username / member number.)
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Whilst we anticipate a smooth transition to MiClub, the change to any new system can experience some “teething issues”. We remain committed to supporting our members and staff throughout this transition period. Should you encounter any challenges or have any questions, please do not hesitate to contact the Club.
We thank you for your understanding and patience during this time. We are confident that MiClub will enhance our club’s golf operations and member experience in the long run.
Regards,
Matthew Lamerton
Operations Manager
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